Here are some of the most frequently asked questions posed to our Client Services Staff. If you've got another, please feel free to contact one of our Client Services Representatives.

What are the advantages of designating my own carrier?

One of my cartons contains highly valuable material. Are on-site security options available? (Karen Haigh, Reed Exhibition Companies)

What service levels does EAX Worldwide offer its customers?

Am I better off shipping direct to show site or to the advance warehouse?

What is Declared Value?

What is the difference between Actual Weight, Dimensional Weight and Billing Weight?

How is Dimensional Weight calculated?

On show site can I leave my shipment in my booth, turn in my bill of lading and leave the show?

Why can't you deliver my shipment to my booth?

Am I required to use my own carrier's bill of lading

What can I do to insure my carrier actually gets my show-site shipment?